| Who to get in touch with at IGS |
In order to ensure prompt and efficient service, it is important to direct your questions or comments to the right people. This document provides information about who to talk to at IGS and how to contact us.
For information about services we offer, as well as general information and for questions that don't fit into any of the topics listed above, you can email info@cnwl.igs.net.
You can also contact us by phone or fax at the following numbers:
| Phone: | local to Cornwall | 613-930-9942 |
| Fax: | local to Cornwall | 613-930-9897 |
By snail mail or in person, we can be reached at the following address:
11 1/2 Second St. W.
If you need information about your account balance or other information, you can email billing@cnwl.igs.net. You can also contact us by phone or fax at the numbers listed under General information.
For help configuring your computer and software to dial in to IGS, network and connection-related problems and general technical support questions and information, you can email support@cnwl.igs.net or phone or fax technical support at the numbers listed under General information. If you need support to do any work on your machine, you will have to bring it in at the address indicated above.
You should also have a look at our online technical support resources, as these documents provide answers to many common questions, including some issues that are not covered by normal technical support.
Complaints about network abuse by IGS customers should be emailed to abuse@igs.net.
If you encounter any errors, omissions or problems with IGS's Web site, or if you would like to make a suggestion or comment about these Web pages, you can email your comments to webmaster@cnwl.igs.net
If you are interested in IGS Web devlopment services, or you would like to inquire about instruction on or support for advanced features not covered by IGS's free technical support, you can email your inquiry to webmaster@cnwl.igs.net or contact the Web applications developer by phone, fax or in person at the numbers or address indicated in the General information section.